Feeling a little lost or unsure? We are here to help you!
Kindly go to “Account Info” and you will be able to edit your information such as your name and your phone number.
The OfficialBitHarvest customer support team is available 24/7 to help resolve any issues or queries you may encounter. Our team of experts can be reached through live chat, email or call-back request, which can be found here.
The Margin rules for OfficialBitHarvest are:
You can also find the Margin Levels on both your Desktop and/or Mobile MT4 Platform. Margin Call - this means that you shall not be able to 'Open' any further trades. Stop Out - this means that the 'Open' trade, which has the largest negative balance, will be automatically 'Closed' in order to prevent your account from going into a negative balance.
The minimum trade size is 0.01 Lots and the maximum trade size is 1,000 Lots.
We offer a variable spread, which means that the value is constantly fluctuating between the ask and bid prices. You may find a complete list on the MT4 when you open a Live or Demo Account.
The leverage varies between asset types. Information can be seen below: Stocks - 1:20 Forex - 1:500 Metals - 1:500 Indices - 1:200 Energies - 1:200 Cryptocurrencies - 1:100
The Forex markets are open 24/5 whilst Crypto markets are open 24/7. For each individual asset, you can see the market opening and closing times in the ‘specifications’ section on the MT4 platform. All you need to do is simply ‘right-click’ on the asset you are interested in and select ‘specifications.’ If you do not already have an MT4 account please follow the links below which will direct you to the Sign Up page for either a live or demo trading account. The MT4 account will grant you access to the market hours of all available assets. All of the market hours are in GMT+3. You can convert the time, into your preferred time zone , by using this link: https://www.thetimezoneconverter.com/
At the request of our liquidity providers, we cannot reveal this information to the general public. However, if a client is looking to deposit a large sum and has provided proof of funds, we are able to provide such details prior to the deposit’s completion. We can even arrange for the funds to go directly to their accounts to further safeguard their investment. As for cryptocurrencies, our liquid provider is Bitfinex.
Bitcoin is a digital currency that makes it possible for rapid payments to be transferred at a very low cost, with no need for the issuer's involvement. You will find this on the Account Funding as BITs. There are 1,000,000 BITS in a whole Bitcoin. So, one BIT would be worth 0.000001 BTC. A useful converter is here.
A Bitcoin address is a string of 26-35 letters and numbers which do not include any spaces and can only be used once.
Bitcoin is known for its significant price swings due to the volatility of the crypto market. It is not uncommon to receive more or less Bitcoin than you previously deposited or withdrew as the value may have changed. All Bitcoin transactions have a fee of 0.0005BTC. If your Bitcoin wallet is in a different currency other than USD this may also impact the amount you may receive when depositing and withdrawing.